Delivery and delivery charges
Areas outside the UK are excluded from these delivery conditions and charges – as are the Scottish Islands
and Highlands, Northern Ireland, Isle of Man, the Scilly Isles and the Channel Isles. The excluded areas are
subject to individual quotation by request.
A) Furniture – NEW COLLECTION and RETRO COLLECTION
All items are carefully examined and packed for delivery by specialist furniture movers.
Prior to despatch we will contact you to agree a mutually convenient date and timeslot for delivery.
It will be necessary for the purchaser or a responsible representative to accept and sign for the delivery.
Signs of damage to the consignment, including the packaging, should be noted and brought to the attention of the delivery team.
If a delivery arrangement is unsuccessful because you or a representative are not in attendance as agreed a charge of £60 may be levied.
Furniture pieces from our RETRO selection are delivered within 10 days but items from our NEW COLLECTION are made specifically to order and are delivered within 10 weeks.
All delivery charges and Vat at the prevailing statutory rate are included in the sales prices quoted on our website
B) Other Items.
Kitchen Aid - small electrical
Items are normally despatched within 48 hours (subject to stock availability). If we have known reasons why this cannot occur we will make every effort to advise you. However, we will not accept responsibility for failure to deliver goods by any required date.
Delivery charges where appropriate for each item are individually quoted on our order form and all prices include Vat at the currently appropriate legal rate.